Cork Store
Store Manager
What I do at Lush
Hi! I'm Karen and I am the Store Manager here at Lush in Cork, Ireland. My role is leading the team to achieve our top box goals, through recruiting team members with a flair for customer service, training for confidence and skill as well as maintaining our high customer service standards. When I am not in my favourite spot on the floor with the team, I am reviewing our management accounts to make sure we have a healthy business and planning for the future!
Why Lush
Before applying for Lush, it is a good idea to check out your local store as we do retail a little differently to everyone else. Working at Lush is like welcoming a guest into your home, you want to make sure they are comfortable, feel at home, can play around with the products and have a great chat!
Who am I?
Although my qualifications are in Veterinary Nursing, I have over twenty years retail experience. At Lush, I am confident that the products we showcase to the public reflect my values on human, animal and environmental welfare. Retail is an ever changing environment so there is always learning opportunity and evolution within the roles. I have worked as a Training Shop Manager, using my experiences to help new managers settle into the role and learning from them too!
Advice for prospective candidates
You can love Lush products, you can be invested in the many ethics we hold dear but human connection is the key to success here. If you genuinely love interacting with someone you have never met before or love to catch up with a returning visitor, and simply making someones day better, this is the right fit for you.